The digital divide and the quality of electronic service delivery in local government in the United Kingdom.
George KukPublished in: Gov. Inf. Q. (2003)
Keyphrases
- e government
- digital divide
- service delivery
- developing countries
- government services
- public sector
- government agencies
- digital government
- knowledge management
- internet access
- life cycle
- information and communication technologies
- end to end
- information sharing
- case study
- databases
- information society
- user interaction
- online learning
- decision making