Beyond product customization: Towards a conceptual framework for Collaborative Customer Innovation.
Xiaodong ZhangChun MiaoYingzi LiHan ZhangPublished in: CSCWD (2008)
Keyphrases
- conceptual framework
- technological innovation
- customer requirements
- product information
- theoretical framework
- consumer behavior
- electronic commerce
- customer base
- knowledge creation
- customer satisfaction
- shared knowledge
- agent negotiation
- life cycle
- knowledge management
- internet shopping
- customer demand
- conceptual model
- market share
- customer support
- marketing campaigns
- virtual organization
- customer orders
- collaborative learning
- potential customers
- customer preferences
- product catalogs
- sharing platform
- customer behavior
- marketing strategies
- product design
- business models
- user interface
- case study
- online stores
- computer supported collaborative learning
- information retrieval
- software vendors
- data sets
- rapid technological
- small and medium sized
- idea generation
- knowledge sharing
- general purpose
- data mining