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Strategies to improve customer service in delivery time slot management.
Armando Peixoto
Sara Martins
Pedro Amorim
Andreas Holzapfel
Published in:
Int. Trans. Oper. Res. (2024)
Keyphrases
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customer service
management system
customer support
databases
inventory control
end users
information systems
computational intelligence
knowledge management
data management
project management
call center
service delivery
customer behavior