The antecedent and consequence of users' satisfaction and dissatisfaction with information seeking in online health communities.
Jinchao ZhangBo LuoFenfang CaoPublished in: ASIST (2019)
Keyphrases
- information seeking
- search behavior
- online search
- information seeking tasks
- user satisfaction
- search tasks
- information retrieval
- information resources
- online communities
- information access
- sensemaking
- interactive information retrieval
- search sessions
- social networking sites
- online social
- user actions
- interface design
- query suggestion
- exploratory search
- user studies
- online learning
- digital libraries
- database
- contextual factors
- multimedia
- metadata
- collaborative information seeking