The effect of service employees' technology readiness on technology acceptance.
Rita WalczuchJos LemminkSandra StreukensPublished in: Inf. Manag. (2007)
Keyphrases
- technology acceptance
- service quality
- technology adoption
- theoretical and practical implications
- user acceptance
- information systems
- service providers
- user satisfaction
- factors influencing
- job satisfaction
- perceived usefulness
- subjective norm
- social influence
- law enforcement
- information technology
- computer self efficacy
- end users
- mobile services
- individual level
- databases
- factors affecting
- information management
- quality of service
- learning styles
- behavioral intention