IT Service Management and Engineering: An Intelligent Decision-Making Support Systems Approach.
Manuel MoraJorge Marx GómezFen WangOvsei GelmanPublished in: Intell. Decis. Technol. (2014)
Keyphrases
- support systems
- decision making
- decision support system
- decision makers
- safety critical
- intelligent software
- engineering design
- learning systems
- software engineering
- decision support
- information systems
- artificial intelligence
- intelligent systems
- fuzzy logic
- user interface
- decision process
- service management
- database
- information processing
- e learning