Knowledge management mechanisms of financial service sites.
Fiona Fui-Hoon NahKeng SiauYuhong TianPublished in: Commun. ACM (2005)
Keyphrases
- knowledge management
- decision making
- knowledge engineering
- website
- web services
- case study
- service oriented
- information systems
- service providers
- security services
- web based learning
- management system
- knowledge sharing
- mobile services
- software engineering
- e government
- knowledge representation
- information services
- information technology
- service quality
- service oriented architecture
- e learning
- service times
- web pages
- knowledge management systems
- open distributed systems