Knowledge sharing in online communities and its relevance to knowledge management in the e-business era.
Christopher LuegPublished in: Int. J. Electron. Bus. (2003)
Keyphrases
- knowledge sharing
- online communities
- knowledge management
- community members
- organizational learning
- knowledge transfer
- social networks
- content analysis
- social media
- information exchange
- virtual communities
- online learning communities
- social influence
- information technology
- social networking
- case study
- tacit knowledge
- social software
- decision making
- sharing knowledge
- knowledge management systems
- software engineering
- knowledge exchange
- knowledge workers
- service quality
- customer knowledge
- competitive advantage
- learning community
- information sharing
- business process
- information systems
- online social networks
- video content
- share knowledge
- incentive mechanism
- collaborative filtering