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Performance Comparison of CRM Systems Dedicated to Reporting Failures to IT Department.

Hubert ZarzyckiJacek M. CzerniakDawid LakomskiPiotr Kardasz
Published in: KKIO Software Engineering Conference (2016)
Keyphrases
  • case study
  • real time
  • databases
  • expert systems
  • data sets
  • data mining
  • data analysis
  • computer systems
  • retrieval systems
  • support systems
  • customer relationship management