Heavy-traffic limits for server idle times with customary server-assignment rules.
Xu SunPublished in: Oper. Res. Lett. (2018)
Keyphrases
- single server
- heavy traffic
- multiclass queueing networks
- queueing networks
- call center
- arrival process
- queueing model
- steady state
- queueing systems
- neural network
- customer classes
- long run
- service times
- special case
- queue length
- markov chain
- asymptotically optimal
- setup times
- fluid model
- arrival rate
- limit theorems
- parallel machines