G2C e-government: Shanghai social security and citizen services.
Pengzhu ZhangFangfang XuLuquan JiangRuyi GePublished in: ICEC (2005)
Keyphrases
- e government
- government services
- service delivery
- public services
- governmental organizations
- service provision
- public sector
- service offerings
- electronic government
- public administration
- digital government
- government websites
- government information
- government agencies
- developing countries
- service providers
- knowledge management
- information infrastructure
- government organizations
- internet access
- public organizations
- federal government
- service oriented
- inter organizational
- real world
- website
- information exchange
- context aware
- distance learning
- service discovery
- federal agencies