Prediction of telephone calls load using Echo State Network with exogenous variables.
Filippo Maria BianchiSimone ScardapaneAurelio UnciniAntonello RizziAlireza SadeghianPublished in: Neural Networks (2015)
Keyphrases
- echo state networks
- recurrent neural networks
- call center
- target variable
- prediction accuracy
- load forecasting
- prediction model
- autoregressive
- variable selection
- database
- prediction error
- case study
- neural network
- conditional probabilities
- random variables
- directed acyclic graph
- hidden variables
- regression model
- real time