Business analysis metrics for business process redesign.
George ValirisMichalis GlykasPublished in: Bus. Process. Manag. J. (2004)
Keyphrases
- business process
- business processes
- ws bpel
- business rules
- business process management
- process model
- business process models
- business process modeling
- web services
- workflow model
- business applications
- case study
- virtual organization
- business requirements
- service oriented architecture
- artificial intelligence
- inter organizational
- workflow models
- workflow technology
- business users
- process improvement
- decision making