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The influence of structural capital on the relationship between CRM implementation and the performance of manufacturing SMEs.
Nagwan AlQershi
Sany Sanuri Mohd Mokhtar
Zakaria Abas
Published in:
Int. J. Syst. Assur. Eng. Manag. (2022)
Keyphrases
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structural information
manufacturing systems
neural network
decision making
factors influencing
database
data sets
real world
artificial intelligence
knowledge management
software development
efficient implementation
implementation issues
small and medium enterprises