Assessing the effects of consumers' product evaluations and trust on repurchase intention in e-commerce environments.
Yulia W. SullivanDan J. KimPublished in: Int. J. Inf. Manag. (2018)
Keyphrases
- product information
- purchase intention
- online retailers
- consumer behavior
- online shopping
- perceived risk
- online stores
- internet shopping
- negative impact
- product quality
- product recommendation
- consumer trust
- open systems
- online consumer
- open environments
- life cycle
- survey data
- electronic commerce
- virtual communities
- consumer reviews
- trust model
- structural equation modeling
- trust relationships
- product search
- customer base
- purchase decision
- computing environments
- purchasing behavior
- shopping behavior
- customer preferences
- comparison shopping
- competitive advantage
- theoretical and practical implications
- virtual organization