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Customer switching behavior analysis in the telecommunication industry via push-pull-mooring framework: A machine learning approach.
Mohammed Al-Mashraie
Sung Hoon Chung
Hyun Woo Jeon
Published in:
Comput. Ind. Eng. (2020)
Keyphrases
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behavior analysis
surveillance system
three dimensional
machine learning
similarity measure
pattern recognition
object recognition
probabilistic model
multi class
customer service
telecommunication networks
behavior patterns