Advising Agent for Service-Providing Live-Chat Operators.
Aviram AvivYaniv OshratSamuel A. AssefaTobi MustaphaDaniel BorrajoManuela VelosoSarit KrausPublished in: CoRR (2021)
Keyphrases
- decision making
- multi agent
- multi agent systems
- autonomous agents
- management system
- agent model
- multiagent systems
- service composition
- artificial agents
- dynamic environments
- agent systems
- intelligent agents
- mobile agents
- agent architecture
- software agents
- customer service
- service oriented
- service providers
- service quality
- real time
- agent technology
- electronic commerce
- decision theoretic
- pedagogical agents
- multiple agents
- web services
- agent mediated