Amplifying Human Factors in the Inquiry of SMEs' Needs in Digitalization Collaborations with External Service Providers.
Lukas R. G. FitzMichaela ScheegJochen ScheegPublished in: ISM (2021)
Keyphrases
- service providers
- human factors
- web services
- cloud computing
- human computer interaction
- end users
- service quality
- small and medium enterprises
- learning environment
- service provision
- grid services
- user centred design
- aviation safety
- personal data
- online services
- ambient intelligence
- business opportunities
- knowledge management
- data analysis
- database systems