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A methodology to design and redesign services in smart cities based on the citizen experience.
Alberto Abella
Marta Ortiz-de-Urbina-Criado
Carmen de Pablos Heredero
Published in:
Inf. Polity (2019)
Keyphrases
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smart cities
design process
relationship management
service integration
service oriented
e government
business process
e learning
end users
service composition
world wide
smart city