Validation of the B2E Portal User Satisfaction (B2EPUS) Scale: Empirical Evidence from South Africa.
Dewi Rooslani TojibLy Fie SugiantoLiesl MartinEric CloetePublished in: J. Electron. Commer. Organ. (2010)
Keyphrases
- empirical evidence
- user satisfaction
- south africa
- south african
- information technology
- information systems
- information and communication technologies
- customer satisfaction
- service quality
- higher education
- metadata
- databases
- quality attributes
- structural equation modeling
- user perceptions
- perceived usefulness
- management information systems
- information quality