The Interaction Effect of Rivalry Restraint and Competitive Advantage on Profit: Why the Whole Is Less Than the Sum of the Parts.
Richard MakadokPublished in: Manag. Sci. (2010)
Keyphrases
- competitive advantage
- competitive environment
- knowledge management
- business processes
- marketing strategies
- business information
- human interaction
- service quality
- market share
- objective function
- business environment
- customer relationship management
- real world
- strategic advantage
- data sets
- competitive intelligence
- market competition
- user interaction
- case study
- business models
- end users
- information technology
- expert systems
- artificial intelligence
- data mining
- real time