The Cost of Citizen Access to Government Services in China: A Survey of Eight Common Services in All Provinces.
Yi LongJosé Ramón Gil-GarcíaPublished in: DG.O (2020)
Keyphrases
- government services
- internet access
- e government
- digital government
- service delivery
- counter terrorism
- cross border
- public administration
- critical factors
- security services
- developing countries
- government agencies
- hong kong
- public sector
- access control
- website
- knowledge management
- mobile devices
- decision making
- end to end
- cost effective
- public services
- peer to peer
- online services
- government information
- information technology