Social Media as the Missing Link: Connecting Communities of Practice to Business Strategy.
Hala AnnabiSean T. McGannPublished in: J. Organ. Comput. Electron. Commer. (2013)
Keyphrases
- social media
- business strategy
- social networks
- user generated content
- competitive environment
- online social
- competitive advantage
- customer service
- online communities
- information technology
- missing data
- databases
- information systems
- community structure
- business schools
- community detection
- social networking
- response time
- data model
- data mining
- real world