Improving Service Processes with the Crowds.
Donghui LinToru IshidaYohei MurakamiMasahiro TanakaPublished in: ICSOC Workshops (2011)
Keyphrases
- service oriented
- web services
- database systems
- databases
- heavy traffic
- service oriented architecture
- end users
- case study
- artificial intelligence
- real world
- real time
- image sequences
- digital libraries
- access control
- service providers
- information retrieval
- information services
- mobile services
- stochastic processes
- customer service
- service management