Evaluating the Service Quality of Mobile Health Versus Clinic Based Intervention in Hearing Healthcare. A Comparative Study.
Florian RossAtilla WohllebePublished in: Int. J. Interact. Mob. Technol. (2021)
Keyphrases
- service quality
- primary care
- health care
- customer satisfaction
- health monitoring systems
- information systems
- continuous monitoring
- electronic health records
- mobile technologies
- electronic commerce
- service providers
- health services
- health monitoring
- user satisfaction
- online shopping
- health information
- mobile devices
- home care
- medical care
- quality of service
- health information systems
- health insurance
- call center
- mobile phone
- competitive advantage
- mobile learning
- clinical pathway
- healthcare delivery
- health records
- information quality
- chronic disease
- job satisfaction
- clinical trials
- mobile users
- health informatics
- monitoring system
- competitive environment
- patient care
- mobile applications
- cloud computing
- health related
- mobile services
- information technology
- databases