Enhancement of Student Experience Management in Higher Education by Sentiment Analysis and Text Mining.
Chong Ho YuAngel Jannasch-PennellSamuel A. DiGangiPublished in: Int. J. Technol. Educ. Mark. (2018)
Keyphrases
- sentiment analysis
- higher education
- text mining
- higher education institutions
- opinion mining
- text classification
- educational process
- faculty members
- sentiment classification
- natural language processing
- student satisfaction
- online learning
- web based teaching
- hong kong
- e learning
- online teaching
- mobile learning
- distance learning
- learning in higher education
- blended learning
- learning environment
- knowledge discovery
- information retrieval
- online course
- sentence level
- machine learning
- learning process
- learning styles
- data analysis
- formative assessment
- learning management systems
- corporate training
- product reviews
- tertiary education
- latent dirichlet allocation
- data mining
- student learning
- knowledge management
- information extraction
- sentiment lexicon
- transfer learning
- open university
- databases
- topic modeling
- social networks
- topic models
- learning experience
- user experience
- product features
- distance education
- discussion forums