Identification of critical quality dimensions for continuance intention in mHealth services: Case study of onecare service.
Ki-Hun KimKwang-Jae KimDaeho LeeMin-Geun KimPublished in: Int. J. Inf. Manag. (2019)
Keyphrases
- service quality
- service providers
- case study
- service discovery
- service oriented
- web services
- service composition
- information services
- service oriented architecture
- end users
- mobile services
- service delivery
- customer satisfaction
- online services
- user satisfaction
- quality of service
- information systems
- information quality
- electronic commerce
- network centrality
- cloud computing