An Examination of Trust Effects and Pre-Existing Relational Risks in eGovernment Services.
JinKyu LeeDan Jong KimH. Raghav RaoPublished in: AMCIS (2005)
Keyphrases
- e government
- service delivery
- government services
- public services
- electronic government
- intellectual property
- life cycle
- governmental organizations
- end to end
- public administration
- web services
- relational databases
- trust model
- government agencies
- public sector
- government websites
- human centric
- service oriented
- digital government
- government organizations
- service providers
- trust relationships
- e learning
- strategic planning
- public organizations
- online services
- mobile technologies
- data model
- decision making
- knowledge management
- object oriented
- artificial intelligence