BizSeeker: A hybrid semantic recommendation system for personalized government-to-business e-services.
Jie LuQusai ShambourYisi XuQing LinGuangquan ZhangPublished in: Internet Res. (2010)
Keyphrases
- service delivery
- context aware
- web service compositions
- e government
- web services discovery
- relationship management
- online services
- e learning
- government services
- web services
- service management
- public services
- business partners
- web service composition
- semantic interoperability
- government organizations
- information systems
- personalized recommendation
- service composition
- semantic web technologies
- service providers
- government agencies
- cost efficient
- semantic matching
- personalized information
- semantic web
- personalized services
- change management
- information technology
- mission critical
- governmental organizations
- electronic business
- business process
- business opportunities
- business processes
- information sharing
- user centric
- south africa
- public sector
- service oriented
- information services
- tourism industry
- success factors
- web technologies
- end users
- financial services
- service discovery
- business applications
- information infrastructure
- user specific
- customer relationship management
- business activities
- digital government
- business models
- knowledge management
- collaborative filtering
- social responsibility
- search engine