Using Reference Models for business Process Improvement: A Fuzzy Paradigm Approach.
Oliver ThomasOtmar AdamPeter LoosPublished in: BIS (2006)
Keyphrases
- process improvement
- reference models
- business process
- business processes
- process model
- enterprise architecture
- software process
- reference model
- business process management
- web services
- knowledge management
- business applications
- case study
- root cause
- cost estimation
- software development
- databases
- artificial intelligence
- data mining