Equilibrium queueing strategies of two types of customers in a two-server queue.
Yanli TangPengfei GuoYulan WangPublished in: Oper. Res. Lett. (2018)
Keyphrases
- queueing model
- single server
- arrival rate
- queue length
- service times
- steady state
- poisson arrivals
- customer classes
- arrival process
- queueing systems
- state dependent
- priority scheduling
- call center
- heavy traffic
- single server queue
- queueing theory
- stationary distribution
- long run
- queueing networks
- service systems
- service rates
- holding cost
- asymptotically optimal
- special case
- flow control
- waiting times
- finite buffer
- repeated games
- fluid model
- priority queue
- markov chain
- poisson process
- mixed strategy
- arrival processes
- loss probability
- interarrival and service times
- markovian arrival process
- queuing model
- queue size
- equilibrium strategies
- customer satisfaction
- optimal strategy
- parallel machines
- end users