Impact of Perceived Value on Customer Satisfaction and Continuance Intention of Bicycle Sharing Service.
Zhen ShaoYanning GuoChaoyi GePublished in: HICSS (2019)
Keyphrases
- customer satisfaction
- continuance intention
- user satisfaction
- service quality
- online shopping
- network centrality
- perceived usefulness
- customer service
- subjective norm
- online gaming
- information quality
- internet shopping
- information systems
- service providers
- marketing strategies
- learning experience
- electronic commerce
- positive effects
- information sharing
- customer support
- customer retention
- attitudes toward
- real time