Digital Transformation in Retail: Can Customer Value Services enhance the Experience?
Michael MeyerPatrick HelmholzSusanne Robra-BissantzPublished in: Bled eConference (2018)
Keyphrases
- web services
- information goods
- service providers
- service oriented
- customer data
- internet usage
- end users
- user experience
- customer behavior
- context aware
- digital goods
- service composition
- supply chain
- mobile applications
- public key infrastructure
- digital objects
- digital libraries
- location aware
- service oriented architecture
- information services
- computing environments
- mobile services
- mobile commerce
- service discovery
- digital resources
- agent technology
- digital television
- quality of service