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Enhancing Customer Service through the Internet of Things and Digital Data Streams.
Blake Ives
Biagio Palese
Joaquin Alfredo Rodriguez
Published in:
MIS Q. Executive (2016)
Keyphrases
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customer service
data streams
sliding window
inventory control
streaming data
customer behavior
data sets
customer satisfaction
sensor networks
mobile devices
governmental organizations
call center
key technologies
concept drift
stream data
data management
optimal solution
e learning
real time