It-enabled collaborative case management - Principles and tools.
Sebastian HuberMatthias LedererFreimut BodendorfPublished in: CTS (2014)
Keyphrases
- decision support
- interaction analysis
- management system
- collaborative learning
- design principles
- management tools
- document management
- technical expertise
- information management
- project management
- building blocks
- software tools
- online collaborative
- data mining
- natural resources
- lotus notes
- collaborative learning activities
- computer aided software engineering
- knowledge intensive
- workflow management systems
- network management
- computer supported collaborative learning
- user friendly
- case base
- learning activities
- knowledge management