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Spam, Spim, and User Perceptions of E-Mail and Instant Messaging Usefulness.

Troy J. StraderPhilip A. HouleSridhar N. Ramaswami
Published in: Int. J. E Bus. Res. (2005)
Keyphrases
  • email
  • instant messaging
  • user perceptions
  • spam filtering
  • anti spam
  • spam detection
  • user satisfaction
  • user experience
  • text messaging
  • spam filters
  • website design
  • chat conversations
  • spam e mail
  • case study