Going beyond technology: Knowledge sharing as a tool for enhancing customer-oriented attitudes.
Iris ReychavJacob WeisbergPublished in: Int. J. Inf. Manag. (2009)
Keyphrases
- knowledge sharing
- customer knowledge
- knowledge management
- information sharing
- knowledge transfer
- information exchange
- sharing knowledge
- e learning
- social software
- knowledge management systems
- incentive mechanism
- knowledge exchange
- information systems
- organizational learning
- tacit knowledge
- share knowledge
- attitudes toward
- case study
- databases
- story telling