Actualising Artificial Intelligence Affordances: A Longitudinal Study of a Professional Service Firm.
Jiaqi YangMauricio MarroneAlireza AmrollahiPublished in: ACIS (2023)
Keyphrases
- longitudinal study
- artificial intelligence
- web services
- computational intelligence
- computer science
- intelligent agents
- intelligent systems
- customer service
- heavy traffic
- cognitive science
- service providers
- collaborative learning
- management system
- information technology
- knowledge based systems
- ambient intelligence
- knowledge representation
- service oriented
- service quality
- end users
- expert systems
- student teams
- natural language processing
- machine learning
- software engineering
- engineering design
- service discovery