Customers' Intention and Adoption of Telebanking in Jordan.
Ali Abdallah AlalwanYogesh Kumar DwivediMichael D. WilliamsPublished in: Inf. Syst. Manag. (2016)
Keyphrases
- perceived risk
- information disclosure
- information systems
- information technology
- customer satisfaction
- banking services
- technology adoption
- service providers
- customer service
- marketing strategies
- customer behavior
- call center
- early adopters
- widespread adoption
- customer requirements
- internet banking
- behavioral intention
- success factors
- negative impact
- potential customers
- e government
- search engine