Knowledge Sharing and the Improvement of Service Delivery in an Academic Library.
Tseole Emmanuel TahlehoPatrick NgulubePublished in: Int. J. Knowl. Manag. (2022)
Keyphrases
- knowledge sharing
- service delivery
- e learning
- e government
- knowledge management
- information sharing
- life cycle
- end to end
- government agencies
- knowledge transfer
- information exchange
- service provision
- public sector
- web services
- service management
- sharing knowledge
- organizational learning
- incentive mechanism
- knowledge exchange
- community members
- share knowledge
- case study
- story telling
- data sharing
- learning resources
- higher education
- learning environment