The collaboration between operators and procedures: a cognitive systems engineering approach to performance improvement.
Erik HollnagelYuji NiwaPublished in: HCI (2) (1999)
Keyphrases
- systems engineering
- software engineering
- knowledge extraction
- systems development
- requirements engineering
- industrial applications
- topics covered include
- collaborative learning
- information sharing
- promote learning
- computational modeling
- design thinking
- web information systems
- cognitive architecture
- knowledge sharing
- morphological operators
- sensemaking
- human agent
- real world
- computational models
- knowledge based systems
- mental models
- knowledge management
- significant improvement
- expert systems
- data analysis
- natural language
- decision making
- information systems
- data mining