Evaluating the usability of developing countries' e-government sites: a user perspective.
Jyoti ChoudrieJawad WisalGheorghita GhineaPublished in: Electron. Gov. an Int. J. (2009)
Keyphrases
- developing countries
- e government
- user centered
- latin america
- developed countries
- electronic government
- public sector
- rural areas
- government services
- user experience
- human resources
- public administration
- information and communication technologies
- user satisfaction
- digital government
- knowledge management
- government agencies
- distance learning
- government organizations
- service delivery
- public services
- governmental organizations
- secure information sharing
- information security
- national level
- website
- business process change