Exploring determinants of voting for the "helpfulness" of online user reviews: A text mining approach.
Qing CaoWenjing DuanQiwei GanPublished in: Decis. Support Syst. (2011)
Keyphrases
- text mining
- online reviews
- natural language processing
- real time
- online learning
- text classification
- machine learning
- information retrieval
- textual data
- web mining
- data analysis
- data sets
- text clustering
- text documents
- knowledge representation
- keywords
- clustering algorithm
- website
- information systems
- sentiment analysis
- data mining
- neural network
- textual documents
- online environment
- databases