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Relationship between the principles transmitted by consultants implementing the ISO 9000 standard and the loyalty of their clients.

Frederic Marimon ViadiuEduard Cristobal Fransi
Published in: Int. J. Serv. Technol. Manag. (2006)
Keyphrases
  • client server
  • case study
  • similarity measure
  • bayesian networks
  • data structure
  • power consumption
  • information management