Discovery and Analysis of E-Government Business Processes with Process Mining: a case study.
Andrea DelgadoDaniel CalegariPublished in: HICSS (2022)
Keyphrases
- process mining
- business processes
- e government
- business process
- inter organizational
- process model
- business process change
- event logs
- public sector
- technical solutions
- workflow management systems
- web services
- business rules
- enterprise wide
- formal concept analysis
- service delivery
- public administration
- electronic government
- knowledge management
- service oriented architecture
- government agencies
- information technology
- workflow management
- artificial intelligence
- decision making
- process improvement
- e learning
- workflow systems
- public services
- business environment
- government services
- data analysis
- data mining
- information sharing