How To Increase Public E-Services Usage In Governments - A Case Study Of The German Federal Employment Agency.
Julia HeidemannSebastian MuschterChristian RauchPublished in: ECIS (2013)
Keyphrases
- federal agencies
- government agencies
- e government
- public services
- open government
- information technology
- policy makers
- service delivery
- statistical summaries
- government services
- government information
- electronic government
- government officials
- information sharing
- private sector
- public organizations
- public administration
- data sharing
- state government
- digital government
- case study
- information infrastructure
- public sector
- service oriented
- online services
- governmental organizations
- test bed
- federal government
- government organizations
- knowledge management