Long-Term Quality Outsourcing Relationships: not a Chimaera anymore! Sec Services as a Prime Example in the Banking Sector.
Franca CantoniAlessandro ZardiniCecilia RossignoliLapo MolaPublished in: MCIS (2014)
Keyphrases
- long term
- service providers
- service quality
- short term
- web services
- high quality
- information systems
- risk management
- service oriented
- context aware
- higher education
- ubiquitous computing
- quality assessment
- data mining
- location information
- higher quality
- relationship management
- cloud computing
- high speed
- data sources
- service composition
- mobile services