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The Impact of Contract Type on Service Provider Information Requirements.
Rachel Cuthbert
Duncan C. McFarlane
Andy Neely
Published in:
Int. J. Serv. Sci. Manag. Eng. Technol. (2012)
Keyphrases
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service providers
web services
cloud computing
end users
incident management
service quality
service provision
data model
supply chain
computing resources
service level agreements
databases
information systems
content providers
grid services
data mining services