Special Section: Toward a Theory of Business Process Change Management.
William J. KettingerVarun GroverPublished in: J. Manag. Inf. Syst. (1995)
Keyphrases
- business process
- special section
- change management
- business processes
- business process models
- special issue
- business rules
- ws bpel
- process model
- knowledge management
- project management
- case study
- web services
- business process modeling
- business process management
- end to end
- workflow model
- process mining
- artificial intelligence
- software reuse
- life cycle
- workflow management systems
- service oriented
- multi agent systems
- information systems
- business goals
- database