Examining Trust in Conversational Systems: Conceptual and Empirical Findings on User Trust, Related Behavior, and System Trustworthiness.
Anuschka SchmittPublished in: AIES (2022)
Keyphrases
- empirical findings
- trust management
- trust propagation
- trust model
- trust evaluation
- reputation systems
- open systems
- social awareness
- consumer trust
- trust relationships
- management system
- retrieval systems
- complex systems
- reputation mechanisms
- multi modal
- relevance feedback
- expert systems
- virtual communities
- user acceptance
- conversational agent
- user preferences